Frequently Asked Questions
Everything you need to know about your Leonardo Officina experience.
Where are Leonardo Officina products manufactured?
All our collections are designed and handcrafted in Italy, utilizing premium materials and traditional artisanal techniques to ensure the highest quality standards.
How long does shipping take?
Standard domestic orders are typically processed within 2-3 business days. International shipping times vary by location, generally arriving within 7-14 business days via our premium couriers.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please visit our returns portal to initiate a domestic return or exchange.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, Leonardo Officina ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.