Returns & Exchanges
At Leonardo Officina, we strive for perfection in every garment, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your sartorial experience is nothing short of exceptional, even when a piece isn't the perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all designer tags attached, ensuring the garments are in their original, unworn condition.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized courier location; you will receive a confirmation email once our atelier has processed your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing